24/10/2019Examination of complaints vs Hostinger International Ltd – exercise of data subjects’ rights under the GDPR
Broadcast date:
10/10/2019
Summary of the Decision
Origin of the case
Two complainants lodged complaints with two CSAs regarding the controller’s failure to comply with his requests. The first complainant demanded that his email and other account data would no longer be processed for advertising and marketing purposes. The second complainant aimed at exercising his right of access.
Findings
Through several investigations, the LSA found that the controller never received the data subject requests. However, following the interaction with the LSA, the controller fully complied with the complainants’ requests.
Decision
The LSA found that the controller ultimately complied with his obligations under the GDPR. No further action towards the controller was taken.